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Guest book

Guest
Date of stay
Comments
M. H.
04/08/2019
76%
76 All the restaurant staff were fantastic
F. D. A.
01/08/2019
72%
72 Grazie a Barbara Veramente gentile e cordiale Molto disponibile
J. S. J.
30/07/2019
82%
82 The manager at Dune resort, 5/5 great service
M. A.
28/07/2019
70%
70 Yes I think the staff in general are very helpful and nice with residents. I also reported an issue with my room TV with no sound.. in 1hr it was sorted !
H. R.
26/07/2019
79%
79 The staff were all so friendly at every point, the Reception, the restaurant, the bar, the beach staff - everyone was fantastic. It started with the Reception staff who couldn't do enough for us and the little things like telly not working in English, my adaptor not working were all sorted within 30 mins of arrival.
V. L.
24/07/2019
93%
93 I want to thank especially Barbara! I fell and hurt myself bad and she took care of me and was worried and made me go to the doctor. So she was Great. So i want to thank her very much fOr all the good cares.
L. D.
22/07/2019
87%
87 Congrats to Barbara and her team at Dune. She was amazing in helping us and went over the board to make us feel welcome and have an amazing holiday
J. D. B.
15/07/2019
82%
82 We have a great holiday. It's perfect
O. M.
10/07/2019
66%
66 Barbara at Le Dune went above and beyond to make sure everything was fine.
P. W.
09/07/2019
73%
73 Thanks to the friendly and welcoming staff.
A. K.
08/07/2019
78%
78 Thanks to Mrs Barbara for help with order add hours in our apartment before leaving!
S. M.
06/07/2019
82%
82 Special thanks to Barbara and all the staff at The Dune who were wonderful and made our stay so memorable. Thanks also to the Park’s Doctor for his commendable patient care when I had a little medical set back. We highly recommend this resort and hope to return again in the future x
J. M.
02/07/2019
94%
94 Barbara gave us a special welcome (as did all your staff at every meal time) and also arranged for us to have a house in Dune with a patio which we made good use of
L. T.
29/06/2019
78%
78 Thank you for a really pleasant stay! The resort in general was wonderful, we loved the fact you offered an internal bus service (Boboi) to take you around the resort. The spa was great too, we enjoyed a really nice massage. We had a beautiful room at Dune - 864 overlooking the sea and the breakfast buffet was lovely too. Our favourite part was seeing the animals at the natural park.
T. G.
28/06/2019
89%
89 Barbara and the rest of the staff where very accommodating! We was even given a packed lunch for our journey home. Thank you The Gibson family x
G. L.
22/06/2019
94%
94 For your fantastic staf
N. L.
21/06/2019
96%
96 Thanks
V. L.
20/06/2019
80%
80 Very well run resort
N. J. S.
20/06/2019
90%
90 A very organised and well run resort. All staff very helpful and courteous and friendly at all times, nothing too much trouble.
C. M.
19/06/2019
80%
80 lovely welcome and very friendly staff, thank you :)
D. T.
19/06/2019
81%
81 Really appreciated the courtesy and attention to detail when directed.
E. M.
19/06/2019
59%
59 The manager at the Dunes was FANTASTIC and got us some chairs herself and created a small outside seating area which was so important for us during our break. The maintenance team were always spot on with any assistance or general enquiry. The restaurant manager at the Palme was very hardworking and always looking to ensure everyone was well looked after and the restaurant standards where maintained. Generally friendly park staff …..helpful security team.
P. W.
18/06/2019
83%
83 Every member of staff we met was friendly and courteous, well done to you all
J. J. D.
18/06/2019
91%
91 every member of staff were very friendly and helpful,I would especially like to mention the staff at the bar (palme)on the beach they were great and also the young ladies in the restaurant they were all great...and in the reception...you have an excellent staff. and the management were also very helpful throughout our stay.we had a great holiday thank you very much
J. D. D.
17/06/2019
81%
81 Excellent service in dune hotel Barbara and her staff where amazing
C. C.
08/06/2019
92%
92 Thank you to Barbara Bennitzo especially. All the staff were so friendly and helpful.
R. H.
07/06/2019
32%
32 Staff are very helpful and I couldn’t ask for more
K. R.
03/06/2019
89%
89 Thanks to the canoe and paddle board excursion team. Very friendly and very helpful. Went with them to see the red rocks on a paddle board. Mamy thanks to Barbara at the Dune reception. She used her own car to get our luggage to our car at the checkout when there was no porter available. Very friendly and helpful person.
M. L.
23/05/2019
56%
56 Everyone working in the resort were extremely pleasant and hospitable.
A. P.
22/05/2019
92%
92 Thanks for great service
J. R.
22/05/2019
66%
66 We would like to thank Barbara for all her wonderful efficiency and amazing service - she is truly a wonderful asset to the hotel. Thank you
K. L. B.
07/10/2018
51%
51 Thank you to Barbara for being so helpful to help us with getting back to Olbia airport.
J. M.
01/10/2018
95%
95 Especially to Micaela in Dune reception and all the lovely staff in the Palma restaurant many thanks for making our holiday special and for giving us the best room possible 495: we could not have been any closer to everything, we barely moved all week!
R. A.
01/10/2018
88%
88 Barbara was understanding to my request for accommodation near to services as I had recently had a hip replacement. At the time of booking I wondered if I could manage the terrain after hip replacement but the room 486 was so convenient and had a fantastic view next to the sea. I could relax right outside, so many thanks to Barbara. She always seemed to be around and spoke to us every time and even arranged for our luggage to be transferred to Monte Turri. Well done. P.S. Thomas in reception was also obliging.
P. G.
30/09/2018
70%
70 A special thanks to the staff of Le Palme restaurant for the special care and attention given to our daughter on our stay at Le Dune restaurant. All of them were particularly friendly, good mannered and extremely efficient
G. H.
29/09/2018
62%
62 Good bus/baggage transportation.
L. H.
28/09/2018
80%
80 Thank you, we had a lovely stay at the resort.
M. G.
25/09/2018
66%
66 The staff were excellent. Barbara in particular was very very helpful and nothing was to much trouble for her. She sorted out any problems we had very efficiently. in the Restaurant Alina was also very very good and made every visit a happy one. so a big thank you to Barbara and Alina without them our holiday would not have been so good.
M. G.
25/09/2018
66%
66 The staff were excellent. Barbara in particular was very very helpful and nothing was to much trouble for her. She sorted out any problems we had very efficiently. in the Restaurant Alina was also very very good and made every visit a happy one. so a big thank you to Barbara and Alina without them our holiday would not have been so good.
M. G.
25/09/2018
66%
66 The staff were excellent. Barbara in particular was very very helpful and nothing was to much trouble for her. She sorted out any problems we had very efficiently. in the Restaurant Alina was also very very good and made every visit a happy one. so a big thank you to Barbara and Alina without them our holiday would not have been so good.
T. D.
21/09/2018
80%
80 Just wanted to say thank you for your time and service during our stay at your resort. When we had questions the staff were always very friendly and did everything that they could in order to help us.
P. C.
18/09/2018
88%
88 Thank you for a great time. It was a real pleasure. Well done to Barbara and her team! Pawel, Martyna and Nella
E. M.
16/09/2018
60%
60 Thanks to Barbara for doing her best to make up for the problems we had
I. C.
16/09/2018
73%
73 We didn’t catch the ladies name but she seemed to run the Dune restaurant and reception area, she was fantastic
L. B.
15/09/2018
96%
96 We had the best week at the hotel - the staff, especially Tommass and Bridget, were the most accommodating and such lovely people.
A. F. A.
11/09/2018
85%
85 We had amazing experience due to Barbara (Dune reception) and Alina (restaurant) they both made our stay more enjoyable!
E. C.
04/09/2018
78%
78 Congratulations to Barbara for the good welcome and the follow up throughout our stay.
C. F.
04/09/2018
79%
79 We were very well looked after on our two week stay, most particular thanks goes to Barbara who really went out of her way to make our stay wonderful, an initial issue with the room was sorted as quickly as possible, and we were treated wonderfully for the rest of our stay. When we arrived late and very tired, we were taken straight to dinner to be able to catch the dinner service. The attention to detail made all the difference, ie l had mentioned to Barbara that we like tea after dinner, but hot tea was not served except at the bar in the evenings. The next day a kettle,tea and cups were placed in our room. When l struggled to get a phone signal, l was cheerfully offered use of the reception landline at any time. Staff couldn't have been more acommodating and worked very hard.
M. R.
21/08/2018
67%
67 Very friendly staff, thank you for the free dinner on our first evening!
A. D. H.
11/08/2018
87%
87 Thank you for a lovely stay and the professionalism of your staff.
V. R.
11/08/2018
88%
88 All the staff was exceedingly corteous and really went out of their way to make our stay unforgettable. Definitely best customer service we have experienced. Particular thanks to Barbara and Michela at reception and the staff and chefs of Le Dune restaurant
S. J.
08/08/2018
85%
85 Thank you for a Nice stay. Regards Steen.
K. T.
08/08/2018
85%
85 thank for nice and polite staff and manager so helpfull and allways smiling.and what a team of cleaners smiling when they work hardt. a special thanks to Fransheska at beach bar for her great humor and for being so helpfull
J. N. F.
01/08/2018
77%
77 H
V. B.
18/07/2018
64%
64 Thank you for letting us stay in our house for three hours longer for free
E. L. K.
18/07/2018
75%
75 It seems as if the hotel is well driven and the manager has everything under control. The employees and the manager there are very friendly and helpful.
M. S. L.
11/07/2018
90%
90 Very hardworking and openminded staff - always smiling - Wonderful. We had a great week - thank you for everything :)
N. F.
10/07/2018
76%
76 Thankyou for the stay we loved it and will be coming back one day
B. W. H.
04/07/2018
71%
71 We would like to thank Barbara for her lovely way of taking care of every need, small or big. She is perfect for the job and she spreads a good atmosphere..
S. L. B.
04/07/2018
83%
83 It has been the most helpful staff we have ever met - thank you very much
V. B.
27/06/2018
83%
83 I want to express my great gratitude to Barbara and Pavel from the reception for their professionalism.
M. S.
26/06/2018
66%
66 Best regards to all around of the staff of Dune! My special lot of thanks to Barbara, one of the most friendly and skillful manager I've ever met!
A. S.
26/06/2018
84%
84 Special thanks to Pavel who works at the reception. He was extremely welcoming and helpful, he even volunteered to take us to Virgo to visit the cheese making workshop when it was raining. Thank you, Pavel!!!
T. I.
24/06/2018
78%
78 I would like to say big thank you to Barbara- Dune hotel manager and Pavel-reception manager to make our stay unforgettable, always helpful and friendly, we felt very welcomed in the resort. Also big thank you to Le Palme restaurant manager and all the staff!!! Paying attention to every guest, providing an excellent service!
V. R. R.
22/06/2018
77%
77 All the staff was very nice and friendly. Thank you we had great time.
J. L.
21/06/2018
88%
88 Thank you very much for the stay. We loved it and you kept giving good service at all times
N. C.
19/06/2018
92%
92 Thank you for another wonderful & relaxing stay, your hotel is a wonderful treasure!
G. M.
15/06/2018
93%
93 Barbara il manager di Dune era una meraviglia! Tutti il staff di Arbatax erano amichevoli. Vogliamo tornare il prossimo anno! Grazie tutti!!
M. O.
10/06/2018
78%
78 We were not happy with the Dune accommodation and were upgraded to Monte Turri without any problem. Barbara at Dune and Reception at Monte Turri were wonderful and accommodating. We had an amazing holiday.
P. E.
08/06/2018
96%
96 We had an amazing time and would like to thank the management and staff for making our stay so enjoyable! Will definitely be back.
J. K.
07/06/2018
94%
94 We had a wonderful stay - thank you!
R. O.
25/05/2018
79%
79 We would like to thank Barbara and her staff - they were exceptional, efficient, helpful and friendly at all times.
A. C. T.
09/10/2017
71%
71 Thank you for a pleasant stay. Everyone was great
R. L. C. T.
09/10/2017
67%
67 Many thanks for a wonderful stay
D. M. A.
04/10/2017
93%
93 Most enjoyable. We had a very pleasant stay. Thank you.
G. S.
26/09/2017
82%
82 I would Luke to thanks all the resort staff,they were friendly and helpful.We were accomodated in Dune and this location was great,we really enjoyed our vacation.
R. M.
26/09/2017
95%
95 Thanks for an absolutely fantastic holiday. It was a pleasure to speak with all staff. Very friendly and courteous, and all went out of their way to help. A pleasure to speak to everyone. Well done, Emanuela! I’ll
E. J.
16/09/2017
60%
60 Receptionist Linda is very kind and helpful person. Appreciate!
S. K.
01/09/2017
97%
97 Thank you for such an enjoyable stay. We thought everyone in the resort was wonderful! The friendliest people ever. We will miss them and remember them and can't wait to go back!
S. G.
11/07/2017
84%
84 Thank you in particular to Simona, who was very attentive to us & exceptionally patient whilst i tried to speak some Italian.
M. D.
11/07/2017
75%
75 Thanks to the staff at the Dune beach bar who were always smiling despite having to wear clothing unfit for such temperatures.
J. B.
27/06/2017
92%
92 See above
O. B.
10/06/2017
68%
68 Thanks to management in Dune: Emmanuel, Linda and Nicholas, who made our stay much more pleasant and comfortable !
G. M.
22/09/2016
72%
72 Staff all very helpful and friendly, lovely resort, lots of activities
S. L.
21/09/2016
72%
72 All the managers were very helpful and approachable.
C. M.
16/09/2016
64%
64 I would like to congratulate the staff at the Dune Hotel and especially Andrea, Linda, Alessandro and Mauritzio. Thank you all for your kind help at all times.
T. V.
15/09/2016
55%
55 We let know our disappointing by the check out. The man gave us excuses: good! While we were checking out there was a problem with the paymentcard system at the reception of Dune so we had to move to the reception of Telis. There were two couples waiting for transfer so we decided to walk with out bagage from Dune reception to Telis reception. In one corner we were picked up by one of the to head staff members; he helped us perfectly out! Really nice job, thanks again!
J. H.
13/09/2016
72%
72 very pleasant stay. Pleased to see one pool (the "Olympic Pool") with no bar and music
L. W.
07/09/2016
92%
92 Thank you for a lovely stay at your beautiful resort
D. B.
07/09/2016
95%
95 Very well organised, superb food , wonderful location(Dune), great value , responsive and fun staff in all areas. Shame it is 2 hours from the airport but transfers excellent.
A. H.
05/09/2016
60%
60 We loved the setting of the Dune hotel and the friendliness of the lovely staff. Cleanliness of the rooms was outstanding. Reception staff were both efficient and friendly (and very patient with us 'English' people trying to make themselves understood!!)
M. B.
05/09/2016
59%
59 Silvio at the beach bar was outstanding, great service and always had a smile on his face.
P. B.
04/09/2016
70%
70 The Dune surroundings are beauiful, with the Dune cottages in a very nice natural envorinment. All staff memebers very friendly and cooperative. We have had a very nice and relaxing stay !! We have had the holiday as we had in mind!! Thank you very much !!
S. B.
02/09/2016
76%
76 Complimenti all animatrice Betty,preparatissima e al ranger Francesco,simpaticissimo. A Carlo lo steward molto gentile.
J. W.
27/08/2016
83%
83 Our stay, once we had arrived was very enjoyable.
S. A.
26/07/2016
73%
73 Very nice transport service
J. S.
20/07/2016
98%
98 Thank you for giving us a very enjoyable and relaxing week. Everyone at Arbatax was extremely welcoming, friendly and helpful, especially in Dune and Le P lame restaurant. Fantastic!
P. R.
19/07/2016
94%
94 Well done!!
N. M.
16/07/2016
70%
70 Even if we believe that there are a few things that could be better, we'd like to take the opportunity to thank all the staff working at the resort. Almost everyone was very friendly and welcoming. Even with the language difficulties we managed to understand each other and we felt like we were taken care of. A special thanks to all they hard working women and men working long days at the Palme Restaurant as they served fantastic food and always made sure to smile. The receptionist as Dune was very good at what they did and their language skills were very much appreciated.
R. C.
09/07/2016
84%
84 Dear Wonderful Hotel Dune We had a fantastic holiday and would love to come again. The location was excellent, the weather perfect, the staff delightful and the food fabulous. Many thanks to our super chambermaid Sandra (Rooms 411-13) who was smiley and charming, to Andrea the manager who really understands customer service and is also charming, to the staff in the Restaurant and the splendid Dune chef whose delicious meals made our holiday really satisfying and we loved the water and wine on tap too and of course to the fantastic multi-talented entertainments/sports team members who not only did acqua aerobics, DJ, salsa on the beach, kayaks or archery etc but also shone on stage at night singing, dancing, acting etc. Special thanks to Mirko, Alessi, Andrea, Roberta, Valentina, Eduardo.
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